Frequently Asked Questions

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Best Time to Walk

If you’re looking at a guided group trip, rest assured that we only schedule these trips at a time of year that is best for walking in each area. We take into account the likely weather as well as things like wildflower or wildlife viewing.

For inn-to-inn walking holidays, each trip has a section on the web page that tells you the best months to walk in that area.

For more specific information on the likely weather in each area, click on the following links. They will take you to the Bureau of Meteorology’s site and to a location that should be fairly typical of the walking destination. As a lot of walking destinations are remote and do not have weather stations, you’ll find that many of these links take you to the nearest town. Choose the month you are interested in going, put in last year’s date and it will come up with average maximum and minimum temperatures and rainfall information for that place last year. You can also click on “Monthly conditions” and it will give you a year’s worth of data.

Travel Insurance

At Auswalk we strongly believe in the value of travel insurance. Don’t take a chance! We recommend that you have adequate insurance against potential losses, damage or injury, including cancellation costs and loss of luggage.

We want to help make insurance more affordable by offering you a 30% discount. This applies to QBE Insurance (Australia Limited) policies issued via this link. You can use this discount for Auswalk trips and any other travel you do anywhere in the world.

This Travel Insurance is underwritten by QBE Insurance (Australia) Limited ABN 78 003 191 035 (AFSL 239545). A Product Disclosure Statement should be considered before acquiring this product.

Note that Auswalk charges a cancellation fee.

Booking Conditions

    These holidays are packaged by Auswalk Walking Holidays Pty Ltd, 36 Lubrano St, Brighton East VIC 3187, Australia, (ABN 96 823 776 989) hereafter referred to as Auswalk. Component services such as accommodation, meals, transport, sightseeing etc. are supplied by subcontractors to Auswalk. Auswalk does not accept liability for the actions or service standards of these subcontractors.

  1. Inclusions: these are listed in the Fast Facts section of each page. Accommodations described are typical but not specific and may change from time to time.
  2. Acceptance: your booking becomes valid after Auswalk has received both your deposit as specified and your completed booking form and you have received a confirmation letter from us. A person making a group booking is presumed to have authority from other group members to act on their behalf. We reserve the right to refuse to accept a booking based on the information revealed to us. If you are unsure about your suitability for your preferred trip please ask.
  3. Minimum numbers: self-guided walking holidays are independent and operate without a guide. They require a minimum of 2 people booking together. This is for safety and logistical reasons. Guided group trips require minimum numbers to operate and this varies from trip to trip. We may elect, at our discretion, to operate trips with small numbers. If numbers are particularly low, we may also elect to operate the trip with just one guide.
  4. Single rooms: our standard advertised prices are based on two people sharing a room. Single rooms may be available upon payment of an additional single supplement fee. Triple rooms are not available. Solo travellers are welcome on guided group trips. On guided group trips, if you wish to share a room, we will try to find a roommate of the same sex. Allocations will be made in the order bookings are received. If there is no one for you to share with, or if you prefer a single room, you must pay the single supplement fee.
  5. Auswalk may alter your trip if necessary: Auswalk reserves the right to alter trip itineraries at any time to ensure satisfactory operation of trips. Reasons could include but are not limited to weather, walking track or national park closures, road conditions, change of suppliers, availability of meals, fuel, other transport etc that are necessary for the trip to operate.
  6. If Auswalk cancels your trip: if we have to cancel a guided group trip we will advise you at least 30 days before departure. If we have to cancel a trip before it has commenced, for any reason whatsoever, we will offer you the choice of either:
    i) transferring to a different date or different trip, or
    ii) accepting a full refund of any monies paid.
  7. If you want to alter or cancel your trip: a) You may change your trip starting date or transfer to another trip, provided that:
    i) you advise us in writing more than 60 days prior to departure (75 days for Lord Howe Island trips)
    ii) you pay a non refundable $150 administration fee (per booking)
    iii) all other monies held by us will be applied to the new date/trip
    iv) your new date/trip is within 12 months from the date you advised us of the change
    b) If you wish to cancel your trip and are not able to transfer to another trip as outlined above, we will charge the following amounts per person for estimated losses from the date we receive your written cancellation:
    i) more than 60 days before departure, $300 per person (75 days for Lord Howe Island trips)
    ii) between 59-14 days before departure, 50% of trip price (74-14 days for Lord Howe Island trips)
    iii) between 13-8 days before departure, 80% of trip price
    iv) 7 days or less before departure, 100% of trip price
    c) No refunds will be given for unused services after the trip starts. If payments are not received by the due dates we reserve the right to cancel your booking.
  8. Price increases: whilst the brochure content is correct at the time of going to print, we reserve the right to change any of our published prices. If there is a significant change we will notify you more than 30 days in advance of your trip and give you the option of accepting the change or obtaining a refund.
  9. Tour guides: on guided tours, our guides are experienced mature people who take their responsibilities seriously. They are responsible for all aspects of the walking holiday including group safety, enjoyment and satisfactory operation of the trip. They have authority to do whatever is necessary to achieve these objectives, including not allowing you to participate in specific walks for the overall safety and/or interests of the group. You agree to abide with the guides’ decisions.
  10. Your responsibility: it is your responsibility to read the Auswalk brochure thoroughly and choose a trip within your ability. You must be fit enough to walk several days in a row, several hours per day. The route could include rough tracks, sand, steep ups and downs, heavy rain, strong winds, high or low temperatures. It is also your responsibility to bring suitable clothing & footwear and tell us of any relevant medical conditions or special diet requirements at the time of booking. We may not be able to supply your preferred diet. On self-guided trips, you must prepare carefully for each walk, paying particular attention to the comprehensive notes supplied. It is your responsibility to behave sensibly on the walk and not take risks. Stay on marked trails or roads. You acknowledge that you have the appropriate skills necessary to follow written directions. You are responsible for your own conduct during the trip and agree to indemnify Auswalk against any consequent liabilities you may incur.On guided trips, you agree to follow the directions of the tour guide/s. If you are over 80 years of age, we request that you provide us with a note from your doctor to say that you are fit enough to undertake the walk you are booking with us.
  11. Assumption of risk: you acknowledge that you have read and understand these booking conditions, and realise that Auswalk holidays have greater risks than normal, because of remoteness from medical assistance, possible roughness of paths, steep ascents and descents, changeability of local conditions including physical exertion required, potential extremes of hot or cold or wet weather, transport delays and personal injury or illness. You acknowledge that your choice of this trip is partly because of its greater risks than normally occurring at home or work, and your subsequent satisfaction to be gained from your effort expended. You also acknowledge that walking tracks and/or national parks may be closed from time to time for various reasons including extreme weather events, and that you may not be able to walk on these days.
  12. Release and waiver of liability: you agree to release Auswalk, its employees and representatives from all cost, liability, loss or damage incurred or suffered by you directly or indirectly during the trip, unless caused by our willful negligence or wrongful act. You agree to not make any claim or seek any compensation from Auswalk, its employees and representatives for any cost, liability, loss, injury or damage incurred or suffered by you as a result of your participation in this trip.
  13. Insurance: we recommend that you have adequate insurance against potential losses, damage or injury, including cancellation costs and loss of luggage. You can purchase insurance at a substantially discounted rate via a link in the ‘Insurance’ section below. Note that Auswalk charges a cancellation fee.
  14. Payments: all prices are in Australian dollars and payment may only be made in Australian dollars. A deposit of $300 per person is payable at time of booking. Balance payments are due 60 days prior to your trip (75 days for Lord Howe Island).
  15. Documentation: after your deposit and booking form have been received we will send you a Fact Sheet with information on reaching the start/finish of the trip, suitable clothing, footwear and other essential information. After your trip has been paid for in full we will send you an Info Kit, including maps, information booklets and final notes. This kit can be mailed to any Australian address for free, to New Zealand for $30 or any other country for $50.
  16. Complaints: we want to provide you with an enjoyable walking holiday, but no matter how careful we are, things might sometimes go wrong. We’d like to have complaints remedied as quickly as possible. If you have a difficulty or complaint during your trip please immediately bring it to the notice of your accommodation host or guide. He/she will be interested in your welfare and should be able to provide a remedy so you can continue to enjoy your trip. If the problem cannot be resolved, contact Auswalk immediately by phone/fax/email. If necessary, independent arbitration can be sought through Victorian Tourism Industry Council after your trip.
  17. Jurisdiction: his agreement and the rights and responsibilities of the parties will be construed and take effect in accordance with and be governed by the laws of Victoria.


We love our Auswalkers and want to make it easy for you to return for another holiday. Here’s what we offer:

Frequent Walker Points: Just by going on a holiday with us, you will earn 100 Frequent Walker Points which you can redeem for a $100 discount (per person) off your next Auswalk trip. These points are valid for 2 years. If you use your points on a new booking of a value greater than $2000 per person, and within 2 months of completing your previous holiday, we will double the points for you. This means that you will have 200 Frequent Walker Points to redeem as a $200 discount (per person) off your new booking. Please note: You can only use a maximum of 1 set of double points ($200) per new booking and points can’t be used in conjunction with any other offer.

Early bird discounts: available on some scheduled guided group trips when you book more than six months in advance

Group booking discounts: save if you have a group of people booking onto one of our scheduled guided group trips

Free trips: do ten Auswalks and we’ll give you a free trip (conditions apply).

Discounted travel insurance: available for any travel you do anywhere in the world. See travel insurance for me information.

Discounted outdoor clothing and equipment: available through our partnership with Paddy Pallin stores Australia-wide and online

*We may alter or discontinue these offers at any time.

Gear Advice

Here is some advice from Auswalk on the types of clothing and equipment we recommend for our Australian walking holidays. And remember – there’s no such thing as bad weather, just inappropriate clothing!

1. Waterproof Clothing

waterproof-clothing-red-coaA waterproof jacket serves two functions – to keep you dry and to keep the wind out. Cheaper plastic or nylon rain coats are good for keeping the rain out, but unfortunately they do not breathe meaning that you’ll still get wet from condensation.

By far the best jackets are made from waterproof AND breathable fabrics such as Gore-Tex. These wick your body moisture through the Gore-Tex material to the outside of the jacket through one-way pores. Goretex and other similar jackets aren’t cheap but most of the quality outdoor equipment stores have sales where prices can often be reduced by substantial amounts. And they last a life-time!

Your waterproof jacket is a practical item, designed to keep you warm, dry and comfortable in the bush. It is not a fashion statement! Whatever material your jacket is made from, it must be large. There should be plenty of room inside so that in cold weather there’s room for you to wear layers of warm clothing underneath. Make sure the jacket is long enough to cover your thighs and come nearly to your knees. Long sleeves are recommended and are wonderful for protecting your hands in cold, wet weather. Lastly, it needs to have a large hood so your can wear it with a warm hat underneath.

Some people like to wear waterproof over trousers during wet weather. Others swear that walking in shorts is better as your legs dry out quickly. We recommend over trousers for alpine walks.

We’re often asked about waterproof clothing in the tropics. If the tropical area is warm to hot then just get wet – you’ll dry out soon enough. However, Auswalk’s Tropical Hiker trip also includes some walking on the Atherton Tablelands. Temperatures can drop quite low here so you will need a waterproof jacket.

2. Clothing for cold weather

clothing-for-cold-sunsetThe best thing is to wear light summer style clothes with additional layers. Layers work well as they can be adjusted throughout the day as the conditions change.

You will also need:

  • A warm jumper. The best material these days is polar fleece or equivalents as they are lightweight and dry very quickly if they get wet. Wool, on the other hand, is heavy and takes a long time to dry. Cotton is not appropriate.
  • A warm hat is an important weapon for winter use. Did you know that you lose 40% of your body heat through your head? So if you’re feeling cold, don a hat and feel the difference.
  • If you suffer from cold hands, we suggest you invest in a lightweight pair of polypropylene gloves.
  • In very cold conditions, thermal clothing is useful. Thermal clothing should be worn next to the skin to be most effective.


3. Clothing for warm weather

clothing-for-hot-hatWe recommend thin synthetic materials for summer walking – cotton can get damp from perspiration.

Shirts should have collars and sleeves to help prevent sunburn. Long sleeves that can be either rolled up or rolled down are a good idea. Light colours will keep you cooler. Specialist shirts have vents to allow for airflow.

Shorts are great for hot weather, but use plenty of sunscreen. Long trousers are great for sun protection and also for cooler weather. Trousers that have “zip off” legs are a good compromise.

A sun hat is obviously essential. Choose a hat with a brim all the way round as this keeps off more heat and sun than either baseball caps or a soft floppy cotton hats. Good hats also come with some mesh ventilation in the middle and a chinstrap to keep it on when the wind blows. Choose a hat that packs easily into your case and daypack.

Sunglasses are also essential for all walking in Australia.

4. Day Packs

day-packs-groupThe best piece of advice we can give is to make sure it’s big enough! As a minimum you need to fit in your lunch, water bottle/s, wet weather gear, warm jumper, camera and other personal bits and pieces. A larger pack weighs and costs very little extra and you’re unlikely to regret it.

Well-padded shoulder straps are a must as your pack is inevitably going to feel heavier as the day goes on. Padded waist/hip belts are also very useful as they help take some of the load off your shoulders. A chest strap is available on most good packs these days and it will stop the pack from sliding around on your back whilst you bend over or walk on uneven terrain.

Several pockets or sections can also be handy, allowing you quick access to things like sunscreen, your water bottle or snacks.

Most packs are not waterproof so it’s always a good idea to line the pack with a heavy-duty plastic bag. You can also buy a pack cover, which does an excellent job of keeping most of the rain out.

Some daypacks have a curved back and this allows more air to circulate, a fabulous idea for comfort. Whilst other hikers have wet backs, with one of these daypacks your back will remain dry.

5. Footwear

footwear-boots2What you wear on your feet can make or break your walking holiday. Unfortunately, what’s great for one person is not necessarily the best for another.

Here are some things to consider:

– Boots versus walking shoes – that’s largely an issue of personal preference. Walking shoes don’t provide anywhere near as much ankle support as boots though.

– The weight of the footwear is important. You only need something suitable for day hikes on tracks – not to climb Mt Everest in! There’s an old saying that 100 grams on your feet is equivalent to 500 on your back.

– A good fit is the most important thing. They should wrap round the foot with an even, snug hold over all parts of your foot. You should look for comfort across the balls of the feet. Your toes should not press together or touch the end of the boot – this is especially important for downhill walking. Your heel should not move inside the boot when you walk. And a laced up boot should not put pressure on the top of your foot or hurt your ankle.

– What material to choose? Leather has been the long time favourite with many walkers but these days is generally only used in heavier boots, which are mostly not necessary for day walks. Most light – medium weight boots are of good quality and have synthetic uppers. These are durable, but do not keep the water out. If you can pay some more, have a look at boots with a waterproof membrane such as Gore-Tex. The membrane is a very clever product built into the boot material so, though it can’t be seen, it lasts for the life of the boot. Dry feet will be more comfortable, smell less, and be less likely to blister if conditions get tough.

– The soles of the boots are extremely important. Look for soles that are thick enough to protect your feet against sharp rocks that might press into the sole, and with a chunky pattern that will provide better grip on slippery tracks. A Vibram sole is good quality – look for the yellow brand on the sole of the boots.

– Do they feel comfortable? Walk around the store for at least 20 minutes. Some stores provide a steep ramp, allowing you to test the boots on the uphill and downhill. Many of the good stores will allow you to take a pair of boots home and try them indoors (on carpet) for a few days – if they don’t feel right you should be able to return them for a full refund.

– We recommend you go to a specialist adventure shop and listen to the advice provided by sales person in the store. However, remember that what the boots feel like on your feet is much more important than what they look like, how many special features they have, what brand they are or what they cost! And you are the best judge of that – not the sales person.

– Finally, we often see people who are wearing cheap, ill-fitting, loose, sloppy socks, which is an absolute recipe for disaster! Wear socks that fit firmly. Spend that bit extra and buy socks with shaped heels and good cushioning – your feet with thank you at the end of the day! Some people like to wear one pair of socks, others prefer two pair… is up to you. Once again, avoid loose socks that are too big.

At the end of the day, there are lots of different boots in the stores. Take your time, keep looking till you find a boot that fits like a glove.

6. Gaiters

gaiters-twoThese are not necessary for most Auswalks but are easy to justify if you do lots of walking. They are designed to keep rain, grass seeds, sand, mud, leeches and other unwanted items out of the top of your boots. They come in a full range of sizes from huge mountaineering styles through to short, lightweight ones. Most of them wrap over the boot laces, around the tops of boots and upwards over the lower part of your legs. Sensible, practical gaiters should have some stiffness, so they will sit upright around the lower part of your legs, and not slip down. Also, they should go on and off without needing to remove your boots. Gaiters also provide useful leg & sock protection whenever there are scratchy plants over the track or grasses full of seeds.

7. Satellite and Mobile phones

If you want to be sure that you’ll get reception everywhere, then you will need a satellite phone. We recommend satellite phones for self guided walking holidays. These can be hired from many outlets, including the following:

Rent a Sat Phone
This site provides a lot of information about renting phones.

Based in Melbourne where you can pick up a phone or they can mail it to you.

Satcom Hire & Sales
They will mail the phone to you.

We would appreciate any feedback about the service provided by any of these companies.

If you haven’t got a satellite phone then it is essential that you at least carry a mobile phone if you are doing a self-guided Auswalk holiday. Note that there will not be reception in all of the walking areas though.

With some phones, reception can be improved by purchasing a small external aerial that can clip onto our mobile phone. Our experience is that these aerials can increase signal strength by 1 to 2 bars, and often allows us to use the mobile in places where there would otherwise be no signal.

The emergency phone number from mobiles is 000 – this allows you to use any available network (even if it is not the one you subscribe to). Another useful tip is that text messaging requires less signal strength than voice communications. You may not be able to make a call, but you can still often send or receive a text message.

8. Walking Sticks

walking-sticks-group2More and more walkers are discovering the benefits of using one or two walking sticks (hiking poles). A stick can provide valuable support when walking on uneven ground and can significantly reduce jarring on knees and ankles when walking downhill.

There are several different styles of handles, so you can find a comfortable grip. Look for a stick with a spring mechanism built into it, which will reduce jarring on wrists and elbows.

Your new stick will no doubt travel in your suitcase so make sure it collapses small enough to fit.

Everyone can benefit from the use of walking sticks, for walking further, exercising / strengthening upper body, for reducing knee jarring going downhill.

9. Water Bottles

For a full day walk, you really need about 1.5 litres of water in cool weather, up to about 2.5 or even 3 litres during the heat of summer. It’s a good idea to drink lots (but not coffee) before you start walking, to give you a flying start! Personally we don’t see any need to purchase brand name water bottles – it’s perfectly OK to use discarded soft drink bottles which are light weight, plentiful, durable, don’t leak and they are free!

Many people like camel baks – a “built in” water sack that sits snugly in your day pack and has a tube from which you can drink. If using one of these hydration systems, it is good practice to have a spare bottle of water in your pack, just in case you suck the camel bak dry!

10. Other Considerations

Please consider using handkerchiefs instead of tissues – they last a lot longer and are much better for the environment.

Toilet paper – carry some for emergencies but please, please bury everything. Anything else is unsightly and thoughtless and tissues / toilet paper seem to take ages to degrade.

First Aid – if you are doing a self-guided trip you will need to carry your own complete first aid kit. If you are doing a guided trip then you should still carry personal medications and a blister kit.Paddy-pallin-logo-300x109

Some people like to carry a fly net during the hot summer months.


Paddy Pallin is a proud partner of Auswalk and are offering all Auswalk customers a special discount to get you geared up for your next adventure.

All Auswalkers are entitled to a 15% discount when shopping online or in store at all Paddy Pallin stores. It’s quick and easy to take advantage of this special discount offer.

To shop in store

Simply visit any Paddy Pallin store and say you are an Auswalk customer and they will set you up with a free membership card that entitles you to a 15% discount.

To shop online

1) Visit the Paddy Pallin website and set up an account (or log in if you already have an account) – go to “log in” and then click on “create an account”. Complete the simple form.

2) Start shopping, adding items to your wish list then shopping cart. At this stage you will see that there’s a 10% discount on items as the website will identify you as a Paddy Pallin member.

3) When you go to check out, enter the special “promotion code” of auswalk2014 to receive the 15% discount.

Exclusions: note that the discount does not apply to sale and clearance items or to GPS or personal locator beacons.

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